I heard the craziest thing this morning on the radio. You know how there are jobs out there called "Secret Shoppers"? Their job is to go into stores & look at things from a buyers perspective but they also have a check list of things to look over. Like, were products easy to find - was the customer service helpful - was the store clean....that sort of thing.
Apparently, churches are now spending thousands to send in "Secret Worshippers"....huh? Its sort of the same concept. Someone comes in with a check list of sorts & see how a church functions. Especially a new person visiting. The facts showed that visitors look more at why they WOULDN'T come back to a church instead of why they WOULD - so that's why this was set up.
The secret worshippers look at the length of a message, the worship music, how easily accessible the entrances are, can they find the rest rooms, are Sunday School rooms easily marked, is Child care available - just every little thing - its inspected.
But is this a good thing? Granted - it would be nice to find out areas that need to be worked on in a church that may be keeping people from returning - but it's just a little scary to me to think that other things get focused on more than the message that is heard. If you start nit-picking (or in my world KNIT-picking) at every little thing - you're NEVER going to make everyone happy - & then is your focus going to be off the main thing - GOD? Delivering a message that hits home & to the heart? But if no one is coming to your church, who do you deliver a message to? I guess its a fine line that a church has to tread.
So, be on the watch - if you see anyone with a clip board walking in your church....maybe you are being hit by the "Secret Worshipper"!!!!! What a crazy world we live in!